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thermatrak

The First Theft Tracking System for IR Cameras!

Remote activation triggers theft detection Owners who fall victim to theft or loss simply flag ThermaTrakTM to start tracking down any applicable IP information, location, usernames, and ISP details found when the IR camera — or even just the IR camera’s removable memory card — is connected to a PC.

Forensic data services installed in simple upgrade These basic forensic data services include highly-developed location accuracy, active connection analysis and reports, and firewall workarounds.

Exclusive, patented protection for your IR camera! Powered by GadgetTrack’s powerful, patented technology, ThermaTrak is the only infrared camera tracking software on the market today. GadgetTrak is the winner of the 2009 Webvisionary award and numerous other technology innovation awards.


ThermaTrak in actionThe software must be installed on your camera and your account activated prior to a theft or loss. Connecting the camera or the flash memory card to a computer with internet access triggers the software to communicate with our server transparently via an encrypted connection, even circumventing many common firewalls.

Data is delivered to ThermaTrak and a report is generated with the time, username, computer name, internal network address, location, and other information that relates to the device’s connection. Owners are notified via email.

ThermaTrak availability in P, SC, T and B models Currently the following models are supported:

P620, P640, P660
T200,T250,T360,T500
B200,B250,B360,B400
B620,B640,B660

One-time activation required at Service Center In order to activate the service, your camera’s firmware must be updated in our service center. In addition to the update, our staff will setup your account and load the agent onto your camera.





ThermaTrakTM Frequently Asked Questions

How does ThermaTrakTM work? ThermaTrak is the first-ever patented theft recovery system for IR cameras and FLIR exclusive. It is available by annual subscription service through FLIR. It can also be used as an asset management system to track multiple cameras used in the field.

ThermaTrak software embedded in the IR camera tracks the IP address,hostname, and even the Internet service provider (ISP) being used after the IR camera has been lost or stolen and is connected to the Internet.

How do I use it to keep up with multiple cameras? Just leave the tracking activated and each time one of your cameras is connected to a computer with internet you will get an email with a link to the updated report.

How will new cameras be covered? New orders for P6XX, B6XX and SC6XX after July 1st 2009 will include a 1 yr ThermaTrak subscription. New T&B cameras can have the service added for $299.

How much does it cost to renew my subscription?If you opt for one of our Extended Warranty plans the cost is included. As a standalone subscription the annual fee is $99.

What about other models of FLIR Cameras? FLIR Systems is currently testing a technology that will allow us to deploy ThermaTrak to more of our camera platforms. Support for the “i” and “b” 40/50/60 camera models is coming soon.

Will you take care of getting my device back?No. Currently the ThermaTrak service is available to provide you information only. We are not affiliated with any law enforcement agency, nor are we attorneys. We provide information that may assist you and law enforcement officials in the recovery of the device. Also keep in mind that sometimes the device may have been sold to an innocent party, so the information sent to you may not always identify the location of someone who has stolen your camera.

Does ThermaTrak insure my camera for loss or theft?The service is not a replacement for insurance of the device, or reporting the device stolen to the authorities. We will however assist you and law enforcement with the necessary information to get your device back if you have been unable to discern this information from email notices you receive.


My device was stolen but it was not registered with you, can you help? Sorry, but in order for us to track a device and assist you, the device must be registered on the site and the software files properly installed before the device goes missing. We however suggest that you file a police report as well as register the device with our partner JustStolen.net www.juststolen.net, their stolen goods repository is shared across many law enforcement agencies.

Will the agent be blocked by firewalls? With ThermaTrak, most firewalls are

not an issue.

Is ThermaTrak 100% guaranteed to work if my device is stolen?Currently the agent will only work on Windows systems. However given that only Windows is supported by FLIR’s software and today accounts for more than 91% of the market, the odds are high that the camera will be plugged into a Windows system to be usable. The agent requires an internet connection to connect to the server.

Does ThermaTrak work in my country? FLIR is currently offering this service in the United States only.

ThermaTrakTM was developed in an exclusive agreement with GadgetTrak® and is a unique, patented theft recovery solution customized for FLIR IR cameras.

1 888-268-0567

www.go-infrared.com

All specifications are subject to change without notice. All images and content are for illustration purposes only. The presented material is the sole property of FLIR Systems, Inc.

It is intended solely for use by FLIR Systems and/or ITC distributors, customers and prospects, and not for FLIR Systems’ competitors. © 2009 FLIR Systems, Inc. All rights reserved. Caution: Equipment described herein is controlled by the US Dept of State for transactions within or from the United States. I061009PL


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